Submit a service request and get clear guidance, fast turnaround and expert support for your oxygen concentrator.
Need Help?
If you're not sure if your device needs a warranty claim, a routine service, or just some quick troubleshooting advice, our team is here to help.
If you see an error message, hear a strange noise, or notice that something isn't working right, let us know and we’ll point you in the right direction.
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Start A Support Request
You can start a support request here if your Kingon device is giving you an error message or not working as it should.
Fill out the form and our support team will verify the status of your warranty, suggest the next steps, and send you instructions on how to safely send your device back for evaluation if needed.
Start A Support Request
You can start a support request here if your Kingon device is giving you an error message or not working as it should.
Fill out the form and our support team will verify the status of your warranty, suggest the next steps, and send you instructions on how to safely send your device back for evaluation if needed.
Breathe Easier with Kingon
Discover why thousands of Australians choose Kingon for reliable, supplemental oxygen therapy backed by local service and global engineering excellence.